This document describes how to register a merchant account and complete the activation process. After registering an account, you can log in to the Merchant Portal to view the feature menu. To enable payments, transfers, and other services, you need to complete account activation and business activation.
Note: Please fill in the information truthfully. Incorrect information will affect the review process.
After successful registration, use your email and password to log in to the Merchant Portal. After logging in, you can:
Tip: After registration, you can familiarize yourself with the Merchant Portal interface first, and proceed with activation after preparing the materials.
After logging into the portal, you need to complete account activation and business activation before using business functions such as payments and transfers. The process consists of two stages:
| Stage | Description |
|---|---|
| Stage 1: Activate Account | Complete merchant information, submit company details and associated person identity materials. Account activation is a prerequisite for conducting any business |
| Stage 2: Activate Business | After account activation is approved, you can choose to activate Payments or Transfers business. Submit corresponding materials based on business type; you can start the business after approval |
After logging into the portal, the home page displays "Complete your merchant information to start unlocking our products". Click the Activate Account button to complete merchant identity verification before using platform functions.
The following company information is required for account activation:
| Document | Hong Kong Company | UK Company |
|---|---|---|
| Certificate of Incorporation | Required | — |
| Business Registration Certificate | Required | — |
| Company NNC1/NAR1 Document | Required | — |
| Company Registration Application Form (IN01) | — | Required |
| Articles of Association | Required | Required |
| Additional Materials | Optional | Optional |
| Button | Description |
|---|---|
| Save Draft | Temporarily save current content to continue later |
| Next | Proceed to company associated person information page |
| Submit | Submit verification application |
After account activation is approved, if you need to use payment functions, you need to complete business verification. Once approved, you can officially use payments functions.
| Button | Description |
|---|---|
| View Example | View sample images of various documents to ensure correct upload format |
| Save Draft | Temporarily save current content to continue later |
| Submit | Submit verification application |
After account activation is approved, if you need to use transfer functions, you need to provide transfer purpose and scenario information. This is a financial compliance requirement to help the platform understand your business needs. Once approved, you can officially use transfer functions.
| Field | Description |
|---|---|
| Transfer Purpose | Select primary purpose: Pay suppliers, Pay employees/contractors, Loan repayment, Investment activities, Intercompany transfer, Tax payment, Other |
| Payee Type | Individual / Company |
| Source Country/Region | Country/region where transfer funds originate |
| Destination Country/Region | Country/region where payee is located |
| Estimated Monthly Transfer Amount | Monthly transfer total range converted to USD |
| Estimated Monthly Transfer Count | Monthly transfer frequency range |
| API Connection Requirement | Whether API integration and Sandbox testing environment are needed |
Q: Can I use the Merchant Portal features immediately after registration?
A: After registration, you can log in to the Merchant Portal and browse the menu, but you need to complete account activation and business activation before you can officially use transaction-related features.
Q: What should I do if the review is rejected?
A: When the review is rejected, the system will display specific review comments. Please modify the relevant information according to the comments and resubmit. You do not need to re-register an account.
Q: How long does the review take?
A: The review duration depends on the completeness and accuracy of the submitted materials. Generally, it can be completed within 15-20 days. Please ensure the information is accurate and the materials are clear and complete to speed up the review process.