Manage accounts

Apply for a Global Account and review its status and the receiving details available for that account.

Apply for an account

Choose the bank location and currency supported for your business need. The available payment rails and estimated processing time are shown in the portal. A nickname is optional and is for internal identification only; it does not change the legal account name.

After submission, follow the account status in the account list. Do not submit the same application again while its result is pending.

Account status

StatusMeaning and next action
ProcessingThe application is being processed. Wait for the result.
ActiveThe account details are available. Verify them before sharing.
FailedThe account was not created. Follow the portal message or contact Onerway Support.
Suspended or SupervisedStop providing new receiving instructions and follow the portal message or contact Onerway Support.
ClosedStop using and distributing the account details.

Review account details

Use the account list to find an account, then review its status, bank location, supported currencies, and the bank fields displayed in its details. Fields vary by location. Use only the values shown for that account; do not infer missing fields from another account or an old screenshot.

The account name is the formal receiving name. A nickname is for internal identification and must not replace the account name when providing payment instructions.