Managing team security

Use team security settings to help protect your organisation, require two-factor authentication (2FA) for members, and help users regain access when needed.

ONERWAY also supports passkey as a login and verification method, but team-level security controls currently focus on organisation-wide 2FA requirements and 2FA recovery support.

Enforce 2FA for your organisation

To require 2FA for all members:

  1. Go to Settings > Team and security > Two-factor authentication.
  2. Turn on Enforce two-factor authentication.

Once enabled, users who have not yet set up 2FA will be prompted to complete setup the next time they log in. They will not be able to access the dashboard until setup is complete.

Monitor your team's security status

The Team and security page helps you review your organisation's 2FA setup status.

You can use it to:

  • Review which members have set up 2FA
  • Identify users who still need to complete setup

Help members regain access

If a team member loses access to their usual verification method and cannot recover access on their own, they may need help from an administrator.

Before taking any recovery action, verify the member's identity through a trusted secondary channel, such as an internal chat tool or a video call.

Reset two-factor authentication

From the member list, select a user and choose Reset two-factor authentication.

This removes the user's current 2FA setup and allows them to log in with their password and complete a new 2FA setup flow.

Resetting 2FA does not affect the user's account data, permissions, or other account settings.